Policy
TERMS & CONDITIONS
Sol Design Studios. (“Sol Design” “Dora Ficher Art”) owns and operates the www.soldesignstudios.com domain and websites (“the Site”) The URL address’s for the Sites are:
http://soldesignstudios.com
The mailing address for the Sites is: Dora Ficher Art 915 Spring Garden Street, Studio #403, Philadelphia, PA. 19123
The Terms & Conditions that appear below constitute a contract between you and “Sol Design” and “Dora Ficher Art”, and govern the use of the Site. Sol Design and Dora Ficher Art reserves the right to modify these terms & conditions at any time, without prior notice. Any such changes will be reflected on the Terms & Conditions section of the Site.
PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE USING THE SITE.
By using the Site, you acknowledge having read and understood these Terms & Conditions: moreover, your use of the Site confirms your unconditional acceptance of the Terms & Conditions listed hereunder. In the event that you do not wish to be bound by these Terms and Conditions, you may not use the Site, nor may you order products through the Site.
TERMS OF USE
Location
“Sol Design” and “Dora Ficher Art” operates the Site from its offices located in Philadelphia, PA. in the United States. Any claim related to the Site and the elements it contains, or arising from the use of the Site, is governed by the applicable laws in Philadelphia, PA..
Copyrights & Trademarks
All content, graphics, code and software used on or incorporated into the Site, and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to Dora Ficher Art and it’s trade names: Sol Design Studios, Sol Design, and Dora Ficher, and all rights thereto are specifically reserved.
It is strictly forbidden to download, display, publish, transmit, reproduce or distribute, by any means whatsoever, any information or other elements obtained through the Site. Such information or elements are protected by copyright and may not be used without prior written authorization from “Sol Design” and “Dora Ficher Art”. This includes, but is not limited to, electronic copies or printing of hard copies of images from the Site, even for personal (non-commercial) purposes. Permission is granted to print hard copies of text pages from the Site, solely for personal (non-commercial) purposes related to the placement of an order or shopping with www.soldesignstudios.com and any such copies must bear the copyright notice included on each web page. Any other use of the Site or content or information contained in the Site is strictly prohibited, unless prior written permission is given by “Sol Design” and “Dora Ficher Art”. If unlawful copying should occur, our legal department is authorized to take action as soon as it is detected.
The Site, “Sol Design” and “Dora Ficher Art”, as well as page headers, custom graphics, buttons, images and other content on the Site, are subject to trademarks, service mark, trade dress, copyrights and/or other proprietary or intellectual property rights or licenses held by “Sol Design” and “Dora Ficher Art”. Other trademarks, product names and company names or logos used on the Site are the property of their respective owners. Without the prior written permission of the trademark / product name / company name / logo owner, the use or misuse of any trademarks, trade names, logos, images, graphics or content from the Site is strictly prohibited.
Limitation of Liability
The Site, and any information or content on the Site, are provided on an “as is” basis, without representations or warranties of any kind, whether express or implied, with respect to the Site or content or information available on or through the Site. “Sol Design” and “Dora Ficher Art” make no representation with regard to the use, downloading, validity, accuracy or reliability of the elements reproduced on the Site, or with regard to the results obtained from the use of such elements. Except as otherwise provided under applicable laws, “Sol Design” and “Dora Ficher Art” nor its employees, agents, contractors, successors or assigns of each, shall be held responsible, under any circumstances, for any damages whatsoever arising out of or related to the use of the Site or any other website linked to the Site. This limitation of liability includes, but is not limited to, direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if “Sol Design” and “Dora Ficher Art” are notified in advance of the potential for any such damages.
While “Sol Design” and “Dora Ficher Art” do everything possible to ensure that the Site contains no errors, it may contain typographical errors or inaccuracies and may not be complete or current. “Sol Design” and “Dora Ficher Art” declines all responsibility with regard to any errors that may be found on the Site. Moreover “Sol Design” and “Dora Ficher Art” reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability. We apologize for any inconvenience. Please note that certain products may be slightly different than the illustration appearing on the Site.
General
“Sol Design” and “Dora Ficher Art‘s” failure to insist on the strict application of a particular clause of these terms & conditions, which constitute a contract between you and “Sol Design and Dora Ficher Art”, or its failure to require compliance therewith shall not be interpreted as a renunciation to the application of a particular clause or the exercise of a particular right. In the event that a competent court shall judge a provision contained herein to be null or invalid or not enforceable, such judgment shall have no impact on the other provisions of the present contract.
GENERAL CONDITIONS OF SALE
Order Acceptance
The receipt by e-mail of an order confirmation does not constitute acceptance, by Sol Design and Dora Ficher Art, of such an order or the confirmation of an offer to sell. Sol Design and Dora Ficher Art reserves the right, without any prior notification, to refuse service to any customer and/or limit the quantity ordered of any items. Moreover, verification of personal or credit card information may be required at any time by Sol Design and Dora Ficher Art prior to the acceptance of any order.
REFUND POLICY
All items* can be returned or exchanged if you are not satisfied within 30 days of purchase. Please contact us at sales@soldesignstudios, describe your problem or issue, and we will do our best to resolve it immediately. All items must be returned in “New” unused condition with original packaging, to generate a refund.
Illuminated Wall Art is guaranteed to be free of defects for a period of one year from date of purchase. We will replace any product to be deemed defective.
We will provide a reimbursement of the return delivery cost for damaged work. To process the claim we need proof of the damage for insurance purposes and a receipt for the return delivery cost. We request that you return your damaged package to us using your local postal service.
Any damage to the exterior packaging or to the items inside must be documented with pictures and sent to us. Please make a note of any damage on the regular mail carrier Delivery Confirmation Form before signing for receipt of the delivery. If your item is lost during shipment; we need to wait until the maximum delivery time has expired.
Credits for the return delivery costs will be made within six weeks of receipt and verification of the merchandise. Credits will be made to the credit card used for the purchase.
*Custom Projects cannot be refunded or exchanged
Customs Charges (International)
“Sol Design” and “Dora Ficher Art” does not charge any customs duties on international shipments. If any additional customs charges are incurred during shipment, they are not our responsibility. We recommend that you check with your local customs officials or your local post office for further information.
Liability
In the event that “Sol Design” and “Dora Ficher Art” is found to be liable toward you, such liability shall be limited to an amount of money equivalent to the price you paid for the products returned. Notwithstanding the preceding, nothing in this section shall be construed as limiting any right you may have as a consumer with respect to one or other of the public policy statutes that may apply to you.
“Sol Design” and “Dora Ficher Art” shall not be responsible for not executing any of its obligations, in whole or in part, towards you, nor for damages or losses you may suffer or that may incur, in the event that the non execution is a result of a superior force or circumstances beyond Sol Design and Dora Ficher Art’s control.
PRIVACY POLICY
We never collect any information about you without your knowledge and consent. Any information you provide to us is strictly private. Your name, address or e-mail is never given or sold to any entity. If you opt to be placed on our mailing list (on our Contact page) and later wish to be removed, just e-mail us with your request and you will not receive another e-mail unless you re-subscribe.
ADDITIONAL POLICIES
Due to operating system and screen differences, and sometimes more elaborate image preparation done prior to printing, there might be color and lightness variations between the image you saw on the web and the product.
I hope you enjoy your visit as much as I have enjoyed making this work and I thank you for your order !
